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16" Digital Series I SmartTemp Tabletop Griddle

16" Digital Series I SmartTemp Tabletop Griddle

$249.99
$249.99
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LoCo Griddles are redefining the art of outdoor cooking. Forget the days of playing guessing games when it comes to temperatures that lead to overcooking, undercooking, and never getting the . . .
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Product Dimensions:
LBS L W H
36.2 21.5 in. 21.3 in. 12.4 in.
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Customer Reviews

Based on 4 reviews
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T
Trent
No warranty support

I purchased a tabletop griddle 11/4/2024 from HD. I have experienced Errf error code each time I've tried to use. Called customer service this morning, 11/20. Was told to just return the griddle to HD. I declined and said I would just like them to send me the part for customer installation as stated in their warranty. They declined stating that this series has been discontinued and they are no longer able to supply parts. After speaking with manager was told my only recourse is to return the defective product to Home Depot. BOTTOM LINE... LOCO COOKERS stated warranty coverage is a LIE.

Thank you for choosing LoCo. We are very sorry that you have had issues with our tabletop griddle. If there are no longer parts for the product our team would have advised a few options that are available to you. If the unit is still under the Retailers return policy you may return the product to the place of purchase for exchange or refund at your discretion. If the unit has been in service longer than the retailers policy, LoCo would have provided the parts if they were available, if as in the case you indicated the parts are not longer available LoCo will provide reimbursment for the purchase price of the unit reflected on the provided proof of purchase. Thank you again and we apologize for any miss communication.

R
Rick l.
Missing parts

I just got it and it was missing the propane adapter I called home depot they said it had to be in there. It’s like how do u ship something with one of the main parts to make it work

Hi Rick! If you are referring to the regulator, we would be happy to send you one. Please email our customer service team at customerservice@lococookers.com and they will get the necessary information from you to get the you a regulator.

B
Brad
Great Griddle!

Just bought it this week and used it to make grilled cheese sandwiches for a Michigan/Michigan State tailgate I hosted. It worked great. Day started windy but the griddle handled it well. I actually made 40 on a single 1lb cannister and still had fuel left. It cleaned up well mostly because I season it to death but it doesn't really have any hard corners to clean. The only issue I am having it the control **** was weirdly sticky and not cleanable. I am going to ask for a new one but I am sure it won't be a problem. I have an older Blackstone but I may actually look at the 36" inch LOCO because I like this little one so much.

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Tim F.

Will not keep temperature consistent and keeps shutting off.

Tim, I looked into this and it appears we have shipped you a new unit! We are committed to making things right for our customers, so we'd love for you to update this when your unit arrives, as we think you'll be able to write a positive review once you're taken care of. We apologize for the initial frustration, but we will make things right.