Everything you need to know on your way to becoming a LoCo pro.
FAQs
Topics
Other/Misc.
Why does the funnel have a P65 lead warning? What part of this funnel might contain lead? Is it considered food safe?
The LoCo funnel is made of metal and requires the Prop 65 notation to comply with California legislation. It is safe for use in cooking. Proposition 65, is the name of a piece of legislation that was passed in 1986 by the state of California. The aim of Prop 65 was, in theory, to help Californians make informed decisions on the health risk factors of products they use. Every manufacturer needs to display this warning if they are selling products in California that contain trace amounts of substances that are deemed as risks to health.
What are your covers made of?
Our covers are made of a PVC (vinyl) and polyester blend.
What are the dimensions of the Prep Cart when folded up?
The LoCo Prep Cart when folded measures 33.75" tall and 10.5" wide from wheel to wheel.
What do I do if my cooker arrived broken or damaged?
We are committed to customer satisfaction, and if your cooker arrived broken or damaged we will take care of you. Contact Customer Support with photos and we will make it right!
Do you ship to Canada/countries other than the U.S.?
Yes! We can arrange special shipping for you to some countries outside the U.S. but you’ll have to place the order with us directly. Please contact Customer Support with the item(s) you want and the address you would like them shipped to and we will let you know if we can make it happen!
How long is your warranty?
All LoCo products have a standard 12-month warranty in writing. However, LoCo is "crazy" so our team will do what it takes to make it right.